The new Harmonized Sales Tax (HST) will be coming into effect on July 1st. Taxicab owners will be required to have the meters in all taxicabs re-calibrated to reflect the new tax. You will be notified of the location and date for the meter adjustments in the near future.
For taxicab drivers, you will be requried to register for and remit HST the same way you do for GST. For more information regarding HST remittance, contact the Canada Revenue Agency at 1-800-959-2221.
Limousine Owner Refresher Training Course
The ML&S Training Centre welcomed its first class of limousine owners in January, 2010. The Limousine Owner Refresher Training Course is a two-day program covering topics such as Customer Service, Human Rights, Limousine Maintenance and Standards and Municipal Code.
This training course has been mandated to ensure that existing limousine owners retain the highest level of knowledge regarding laws, regulations and issues facing this industry. We look forward to working with all owners in the limousine industry during this initiative!
Refresher III Training Course is Coming to an End
The three-day Taxicab Driver Refresher Training Program will be complete by the end of 2010! Stay tuned for information regarding our brand new Refresher IV Training Program scheduled for 2011.
By-law Ammendments
There have been some recent by-law ammendments and other legal changes that will affect the way our taxicab drivers conduct their day-to-day business. Find out more!
Limousine Driver Training Course
The ML&S Training Centre welcomed its first class of limousine owners in January, 2009 . The Limousine Driver Training Course is a four-day program covering topics such as City of Toronto Geography, Tourism, Customer Service and Municipal Code.
This training course has been mandated to ensure the highest level of service continues to be provided to limousine clients in the City of Toronto. We look forward to continued relationships with all participants in the limousine industry!
Training Centre Wins Provincial Award!
The Public Sector Quality Fair (PSQF) has awarded the City of Toronto, Municipal Licensing and Standards Training Centre with their highest honour, the prestigious Level III Award.
The honour was awarded to the Training Centre for the Taxi Driver's Refresher Training Course III. The PSQF Level III Award is given to an organization who has demonstrated servce quality excellence within Ontario at the Municipal, Provincial or Federal level.
Congratulations once again to all team members of the Training Centre!
Training Centre Wins Prestigious Canadian Training Award
The Canadian Society for Training and Development(CSTD) has awarded the City of Toronto, Municipal Licensing and Standards Training Centre with the Society's prestigious first ever Gold "WOW" Award for training excellence.
The honour was awarded to the Training Centre for the Taxi Driver's Refresher Training Course III. The "WOW" Awards are given to an organization who has designed "a creative, innovative course that demonstrates collaboration, teamwork, cooperation and that adds value to the institution while containing or reducing costs."
Refresher III is a council mandated course for all City of Toronto licensed taxicab drivers. Toronto's 10,000 drivers are requried to attend the Refresher course once every four years.
Refresher III is a 3-day course that updates drivers on customer care, safety initiatives, tourism, personal and professional well-being and relevant by-laws and legislation. Refresher III uses innovative training techniques, including an interactive customer care video and group geography challenge.
Congratulations to all team members of the Training Section for a job well done! "WOW"
Updates By Email
In an effort to keep our licensees up-to-date,we are collecting email addresses for distribution of information.The next time you drop in to our licensing office give us your email address so we can easily keep you updated on any new and relevant information.Thanks!
Licensing Thresholds
Effective July 1, 2004, the Municipal Licensing and Standards Division shall refuse the issuance or renewal of a license where an applicant has not met the business licensing thresholds outlined in the Toronto Municipal Code - Chapter 545: Appendix K (Ammendments Effective October 1, 2005). Thresholds have been developed to both raise the standard for licensing review and to provide clear guidelines for licensees to obtain and maintain a license under Chapter 545 of the Toronto Municipal Code.
Rob a Cab - You will be Nabbed
For information on current police investigations and arrests with respect to taxicabs, refer to the Crimestoppers website: www.222tips.com
If you have a compliment or complaint about a taxicab driver, contact Licensing Services at taxiline@toronto.ca or call 1-877-TO-TAXIS.
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